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Name: Apple Inc.
1 Infinite Loop Stop 90-2L
United States - CA95014-2083

I can not take advantage of the battery exchange program that Apple started after accepting devices slowing down until the end of 2018. When my phone's battery life is noticeably reduced, I wanted to change my battery At the official Apple Store in Akasya Shopping Mall-…

1 h

Apple used six years. One of the most important factors of my preference for Apple was their customer satisfaction. However, I am wrong. On November 5, I gave my device and received a phone call back on November 19, saying there is no problem with the device. When I cam…

1 d

The Apple iPhone 5S phone I sent for warranty on September 13, 2018, is over three months old and still has not reached the end, and every few days the employee in the senior department calls and says "No improvement, please wait a bit longer. " It is a process that is …

06 December

I delivered with the complaint of dead pixels and light leakage, is out of warranty because of the pinhole that only disrupts the cosmetics of the device, as shown in the picture, and this wrong attitude of the…

06 December

Think again when buying an Apple product! I bought an iPhone 6 phone for my brother from When we opened the box of product, there was a bubble next to the home button and fingerprint reader. So, we applied to for a return or an exchange.…

11 November

20000031883428 case number related to Apple brand watch which delivered due to corrosion to Apple technical support. The technical service said that the watch should be replaced with a new one and they explaine…

09 November

I have an Apple iPhone 6S. Phone's headphone jack, microphone, handset and silence mode button don't work stable. I went to Apple Technical Support, and they said to me that they are not responsible for this problems because of the crack on the camera lens. I called App…

09 November

I have been working as the customer representative of Vatan Computer for two years, and we have been sending most phones for repair to the Apple technical support without any problem. So, I know how the process works. My story is, three months ago my Apple iPhone 6 Gold…

07 November

I have an iPhone 6S phone, and the new 12.0.1 software cannot be updated on my phone. I tried even update with connecting to my computer; however, now my phone has not started nor open at all. So, I scheduled an appointment with the Apple technical support on Genius bar…

26 October

I bought an Apple iPhone in September 2018 on the website. I took the phone to the customer service of Apple because the vibration mode of the phone was not working. When I told my problem, they just told me that the phone is unauthorized. That did not even make sense b…

19 October


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