I have been used my phone for 21 months. I delivered it to the technical service with four critical problems at 5 January.
I didn't get any external technical intervention on my phone for 21 months. I demand that the slander thrown over me by Apple technical team will be corrected.
I will seek my legal rights if this defamation isn't corrected. Because the situation put forward by Apple is not correct. You are fooling your client with false statements!