Last year, I purchased a quite pricey Calvin Klein coat from Macy's. To my disappointment, the zipper had broken just after a few uses.
As such, I would like a replacement as the coat has barely been worn. I have learned that there are similar complaints about the zipper and I would appreciate a response.
I was under the impression that the brand above is known for its excellent quality and I would like to know how to get this zipper repaired immediately.