30 October 2018 #1004385

EToro Has Bad Customer Service

I opened an eToro account almost a year ago, and recently I got a notice that it seems to be the right place to trade. However, I was wrong they have a pretty bad response and lousy customer service.

I sent all the identification and personal information details that they requested for verification in September. Until now there is no response from the customer service nor customer support. So, I opened the tickets for getting feedback on progress. They sent some generic email saying they are reviewing and they don't provide their swift bank information to transfer. Only some PayPal and some unknown transfer methods but those are not even working also.

I can not recommend to anyone to trade in eToro. They have seemed to have good copy funds and player. Spreads are more expensive than other exchange also. It is not acceptable how they treat customers. Actually one of worse customer service ever. Terrible

Epiphany Epiphany 8.390 Views

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