09 November 2018 #1004376

Etoro's Customer Service Is Non-Existent.

EToro customer service is not exist at all. Etoro will suddenly limit your account and hold your funds without any valid reason.

I am a Canadian eToro user, and upon the new year, I informed that eToro would be ceasing business in Canada. Which is fine. However, my account was limited so I cannot create my own withdraw request. I sent them to email several times with my PayPal information and requested to withdraw, and I get the same blanket statement. The statement will ask for my withdraw information even if I submitted that information in my initial request.

If I attempt to respond to their email, I don't get any reply. No, withdraw process started since I sent them my concern and it has been three weeks. Insane!

user_20799 user_20799 6.593 Views

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