17 February 2019 #1001726

Hot Topic Lost Order & Package

Since ordering online is now a thing, I decided to try it with Hot Topic. That turned out to be the worst idea since one, they lost my item; and two, they don't even get back to your refund.

Upon finishing the ordering process, they will right away deduct money from the account you had provided; then, you will be informed that it would take a week or two to receive your order. After over a week, I checked the tracking code I was given and the status displayed was "pre-shipment." I called up their store and had to explain that the status was very different from what they were insisting about it being shipped.

Moving forward, I learn that my order had been lost and that I would have to wait for the reimbursement - which, at this point, I doubt will arrive.

user_37612 user_37612 10.591 Views

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