I sent funds to my Kraken accounts two weeks ago to purchase some bitcoins.
They confirmed by email that my account has been credited, but they disabled my login. The actual message says that my account is temporarily disabled.
I have been sending emails since then to activate my account and see what could be the reason why my account was disabled so that I can use my money as well as get some clarifications regarding this. Kraken customer support replied to me a couple of times, but the account is still not working. I never had any problem before depositing money.
This is really frustrating that I can't even use my own money for trading. I just want my full refund and never going to use this cryptocurrency exchange platform ever again.