This is one of the worst cryptocurrency trading experience I have ever had. Used many cryptocurrency platforms however, I did not have these problems.
First of all, it takes forever for their customer support team to respond to a single ticket. You're even lucky if they even respond to your message at all. There is no one that you can contact with them to solve your problem.
Secondly, there's many top bugs and glitches in their platform like having to confirm the withdrawal or order too many times that causes double orders. Their verification process is way too long to complete, and at the end of that verification, you'll get stuck with a platform with limited withdrawals.
This is just one of my biggest mistake in my whole trading experience. I just want to get out of this crappy Kraken for good.