20 October 2018 #1011574

Did Not Receive StubHub Ticket

I bought a ticket to Galatasaray-Schalke 04 Champions League on September 19, 2018, from StubHub Turkey.


However, I still didn’t receive a ticket by post or anything to my passolig application even though I purchased so early. I can’t reach anyone from Stubhub customer service. I send tons of e-mails, and I tried to call them many times. However, no answer from customer service.


I started to feel that I frauded by StubHub and I think their website is a scam. I want my ticket or my full refund. I will go to Istanbul for the game from Malta if I can't have the ticket by that they how can I go?
Also, I already bought my flight ticket, and I need an answer this to cancel it or not. Hope filing this complaint will help to solve the problem.

Ali C. Ali C. 12.046 Views

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