Sunexpress Damaged Luggage & No Help!

I'm complaining about Sunexpress. They gave me my suitcase damaged report they sent everything I said they did not match and then refuse.

They're kidding, passenger. They don't even call me, they just write and send the same email, no customer satisfaction! I gave him a lot of money for the suitcase, but now they're broken, they don't help, they don't!

The representatives always give the same answer.