Turkish airlines cargo is not taking care of their animal cargo. My puppy was sent to me from Trabzon via Istanbul to Bodrum.
As I've left home to go to the airport to pick up the puppy only then, I get a call from thy saying the puppy is in their Istanbul offices because they have booked a cat onto the plane and they couldn't put my dog in the cargo. After already a stressful journey for a little dog, he then had to stay in their offices, and I still don't know when he is coming home.
This is unacceptable behavior from such a big airline, careless, especially when their cargo is a precious life!