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On March 18, 2018, I got my luggage damaged after Milano-Istanbul flight. Then, I called Turkish Airlines customer service. However, they did not solve my problem. They keep saying the same thing over and over without any solution for my problem.
I followed all formal procedures, and finally, they informed me that, "They won’t be able to compensate my loss!"
Whatever the result, I am determined to go to court. They make a fool out of me.
Answers
Sarah D.'s 'Thank You' Message01 June 2018
They finally did the first thing they should have done after all the hassle! They could have done that at the first place. But thanks anyways :)