We went to 28th of October to İzmir-İstanbul-Rome flight via Turkish airlines.
The Turkish Airlines lost my baggage firstly and they sent me totally wrong one. In the end they finally find the right one but my makeup bag and hair ironings are stolen.
They asked for receipts, and I sent them, but they told me that they could pay 15€ back which is like a joke. It is really disappointed with this huge company.