I purchased silver Keke dog stud earrings. I want to return the item since it's way too small and the quality is not good.
The vendor requests a photo of the item in its original packaging to be sent via the app though I can't get it to process. I've been trying to get a live person to speak with, but there is not client care at all.
I've also tried calling this number, 800-266-0172, to no avail alongside sending emails to the company. I am yet to receive refund assistance!